One advantage of business process outsourcing (BPO) is cost savings. By outsourcing non-core functions to BPO providers, companies can reduce labor and operational costs, often while maintaining or improving quality. This is because BPO providers are often located in lower-cost countries and can offer specialized services at a lower cost than it would be for the company to perform the same tasks in-house.

BPO providers can also help companies to save on infrastructure costs, as the provider is responsible for investing in and maintaining the necessary technology and infrastructure for the outsourced functions. This can be particularly beneficial for small and medium-sized businesses that may not have the resources to invest in expensive technology or infrastructure.

In addition to cost savings, BPO can also help companies to increase efficiency, access specialized expertise, and improve risk management. These benefits can lead to increased competitiveness and growth opportunities for companies that utilize BPO services.

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