Why ecommerce business needs a mobile app, including the seven reasons listed below:
1. Customers are on the phone
In 2017, 92% of consumers used their mobile phones to shop online. By 2020, this increased to 99%. For most consumers, the phone is the preferred purchasing device because it is simple and convenient. If your business is not reachable through a mobile app, you will lose conversions.
2. Improve the customer experience
Despite having access to multiple channels, customers end up buying and buying on only one device: Mobile. This is where they spend most of their time – just think about how often you use your phone each day. A mobile app enables e-commerce businesses to improve their customer experience by creating an attractive and intuitive app that fits seamlessly into people’s daily routines.
3. Simple Marketing Tactics
Your mobile App helps in seamless integration of your landing page into Google AdWords. This makes it easier for customers to find and download your app, which can lead to a higher conversion rate. You can also add your AdWords tracking code to see which campaigns or search terms are converting users.
4. Save Money on Market Research
You can set up surveys and conduct them as you wish, or ask consumers to rate certain features of your app. It can be difficult to determine exactly what type of consumer you are looking for before you have a design, but it is certainly easier to find these people after you get some basic information about who they are and what they want.
5. Better SEO
If you are planning to develop a mobile app for your company, you have to keep in mind that an e-commerce app can be adapted and supplemented to meet changing business needs. This keeps the product updated for current and future customers.
6. Future development for businesses
It’s no secret that more and more people are buying items on their phone or tablet. This trend is only going to continue in the next few years, so it is very important to have an app presence to follow consumers. For example, if you want to expand your e-commerce business in Canada, your customers may consider mobile apps one of your credentials before buying from you. It’s a small thing, but it can make a big difference over time.
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